Cancellation Policy

Each tour has specific cancellation rules, including deadlines and refund tiers, which are displayed on the respective tour page at the time of booking.

Cancellations can be made through the My Bookings area or by contacting us at info@sunrisetoursegypt.com.

Refunds may be full, partial, or non-refundable, depending on the specific terms outlined for each tour.

Failure to show up for your tour may result in a loss of the total amount paid, as outlined in the specific tour terms.

Cancellation terms for group bookings may differ. Please refer to the specific tour page for details.

In the event of force majeure or operator-initiated cancellations, we will provide options for rescheduling or refunds as applicable.

Requests for modifications to bookings should be made as soon as possible and are subject to availability and operator approval.

Refunds will be processed in the currency used for the original payment, and any currency conversion will be handled by the customer's card issuer or payment gateway.