Refund Policy

Refund eligibility is determined by the Cancellation Policy and specific terms displayed on each tour page.

Refunds will be issued through the original payment channel used for the booking.

Refund processing times may vary and typically fall within a general range, depending on the payment method used.

Partial refunds may be applicable based on the specific cancellation terms associated with each tour.

Certain items or fees may be non-refundable, as specified in the Cancellation Policy and per-tour terms.

In the event of operator-initiated cancellations, customers will be entitled to a full refund or alternative arrangements.

Any currency conversion related to refunds will be managed by the customer's card issuer or payment gateway.

Any disputes regarding refunds or chargebacks should be directed to us at info@sunrisetoursegypt.com for resolution.

For questions regarding refunds, please contact us at info@sunrisetoursegypt.com.