1. Overview
Each tour has specific cancellation rules, including deadlines and refund tiers, as displayed on each tour page at the time of booking.
Each tour has specific cancellation rules, including deadlines and refund tiers, as displayed on each tour page at the time of booking.
Cancellations can be made through the My Bookings area or by contacting us at info@sunrisetoursegypt.com.
Refund tiers may include full, partial, or non-refundable options, with specific thresholds outlined per tour.
Failure to show up for your tour may result in the forfeiture of your payment, as outlined in the specific tour terms.
Cancellation policies for group bookings may differ. Please refer to the specific terms for group tours.
In the event of force majeure or operator-initiated cancellations, customers will be informed and offered alternatives or refunds as applicable.
Requests for modifications to bookings should be made through the My Bookings area or by contacting us directly.
Refunds will be processed in the original payment currency, and any currency conversion will be handled by the customer's card issuer or payment gateway.
This cancellation policy applies to Sunrise Tours Egypt and all its associated services. For questions, contact us at info@sunrisetoursegypt.com